Level up your Partner<br />Program, Portal, and PRM.<br />**Live on Salesforce in 9 weeks.**
Salesforce & PartnerOps consulting for B2B SaaS companies with 50M+ in revenue.
How Harrier Transformed UiPath’s Partner & Distributor Experience
OUR VISION
Built on Salesforce. Built to Evolve.
Our Vision
How we're different
Partner Ops can't scale
<br />**On a dedicated PRM.**
A separate PRM tool will get you started. But you'll soon outgrow it, when you inevitably get stuck trying to customize or integrate it. One more tool, one more headache.
The problem
**Law Firms Face Unique Operational Challenges**
- Managing a high volume of diverse cases
- Inefficiencies and limitations in current Litify setup
- Disconnected or underutilized technology
Our Solution
**Your Legal Operating Platform**
Most components we’ve built before so expect **speed,** **precision** and **clarity** with **demos, diagrams, and pre-built accelerators.**
Using interviews, operational insights, and legal expertise, we help you prioritize the most valuable capabilities—so you know what to launch first, and what can wait.
Together with your team, we map intake, case handling, and client communication processes—clarifying roles, data structures, and user experiences purpose-built for legal work.
Your platform is implemented by senior engineers with deep legal expertise. We launch in clear phases—each one designed to deliver value early, support your team, and scale with your practice.
Our Solution
**all your partner systems needs.**
Most capabilities we've built before. So expect speed, quality, demo's, diagrams, pre-built components.
Through interviews, data, and experience, we help you define the minimum viable set of partner capabilities—what to build first and what can wait.
You assign a business owner for each capability. Together, we workshop the future-state process, user experience, and data structure—until it’s crystal clear.
Our senior engineers implement your PRM and portal on Salesforce. Nine weeks later, we launch it together—ready for your entire partner base.
Our solution
Key PRM features<br />**Out of the box.**
Most PRM features you'd expect, we deliver out of the box in your Salesforce org. This means we speed up your go-live & keep costs down.
Our solution
PRM & CRM now live on the same Salesforce platform. No extra effort or maintenance required. Secondary business systems are exposed through Salesforce’s rich integration capabilities.
Our solution
We've led partner systems for dozens of complex partner orgs and documented the hardest problems with elegant solutions, in our actionable playbooks.
Our Solution
You'll be paired with an industry-specific group of experts we call a Salesforce Pod. Your pod will have 3 people by default, which is the smallest possible strike team needed to get ambitious features delivered on Salesforce. Pods commit long term to the same clients (max 3) and industry.
The last 10 years, I shaped partner portals & PRMs with Partner Managers & RevOps leaders at UlPath, M-Files, and Keepit.
1. Want you to write the roadmap fully scoped and justified.
2. Burn hours mapping roles, flows, and pain points.
3. Struggle to show what’s live, blocked, or driving GTM results.
1. Benchmark your roadmap against top-tier B2B SaaS co's.
2. Share proven models you can adopt, not just react to.
3. Tell the story, demo progress, and show impact on key metrics.
The past decade Jack’s helped scale partner and revenue operations at UiPath, Keepit, Statista and M-Files—translating messy asks into solutions that ship clean and scale fast.
1. Say yes—then realize it won’t work.
2. Build too soon—then stall on blockers.
3. Ignore tech debt—until it breaks things.
1. Reframe asks into working solutions.
2. Scope complexity before we start.
3. Flag risks early and fix them fast.
Stephen has built most of UIPath's extensive partner capabilities on Salesforce, supporting +1B in ARR. He excels at clean Apex, test factories, and flow orchestration.
1. Wait for a complete spec, don't ask questions, build in isolation.
2. Ship work that breaks edge cases and sparks support chaos.
3. Let tech debt grow, like mixing triggers and flows.
1. Deliver the smallest valuable piece first. Demo. Ask. iterate.
2. Ship trusted features built to handle real-world edge cases.
3. Refactor messes, centralizing logic so it’s testable and safe.
Our results
Our sweet spot
Our sweet spot
Faqs
Can you integrate with the software I already use with Salesforce?
Almost certainly. Harrier has deep experience integrating Salesforce with a wide range of tools, from GTM systems to industry-specific platforms. Leveraging point-to-point, middleware, or (reverse) ETL solutions - depending on the use case.
Who will be on my consulting team? What is this Salesforce Pod I keep hearing about?
Your Harrier consulting team is called a Salesforce Pod —a dedicated, long-term team that works as an extension of your business, to advance on the hard projects.
Your Pod typically consists of:
- A Salesforce Product Manager, your main point of contact, driving strategy and priorities.
- A Technical Architect, responsible for designing a scalable, future-proof solution.
- A Salesforce Engineer, who executes and builds it the right way.
Unlike traditional consultancies where you're passed around to whoever is available, your Pod stays with you long-term, deeply understanding your business and evolving your systems over time. You'll meet regularly and will come to see them as an integral part of your internal team.
Got a Salesforce challenge?
**Talk to the builders.**
A dedicated session with Harrier partners Jan & Anthony to break down your Salesforce challenges, align on strategy, and map out the fastest path to impact. No fluff, no sales script—just real, actionable advice.
